Policies and Cancellations

We try not to have too many rules, however to guarantee your enjoyment, we do need to set a few guidelines.

Policy One: Our Cancellation Policy is 24 hours on weekdays.
Our goal is to provide you the highest quality staff and level of service - unfortunately, this is not cheap and good people are hard to find. When you reserve a time with us, we not only guarantee your appointment and service length, we are also turning away others who might want your spot. We are a small intimate Day Spa, where you get the whole facility to yourself (and your partner).  So, if you cancel with less than 24 hours notice, we still need to compensate our staff for their time, you will still be charged in full.

Policy Two: Please be ten minutes early.
We want you to get the most of your time with us. Unfortunately, we do have a schedule to keep, so if you are late, we will need to cut short your service time commensurately. So please, do arrive 10 minutes early. After all it is your time, but if you get stuck in traffic do not freak out, we provide plenty of time before and after your massage to sit and relax. If you get lost or think you will be late call us and let us know.

Policy Three: Please turn off your cell phone, laptops, electronic devices, and leave your worries at home.
The charm of our Day Spa experience is that we provide a peaceful sanctuary for you. We respectfully request that you leave all potential sources of intrusion or noise at home or turn them off.